Privacy Policy
Last Updated: March 15, 2023
At InterRiagg Center, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website interriagg.center, make a purchase, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information:
- Contact details (name, email address, phone number, shipping and billing address)
- Account information if you create an account (username, password)
- Payment information (we do not store complete credit card details)
- Purchase history and preferences
- Communications with us (email inquiries, customer service interactions)
- Subscription preferences
Automatically Collected Information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, links clicked)
- Location data (general location based on IP address)
- Cookies and similar tracking technologies (see our Cookie Policy for more details)
2. How We Collect Information
We collect information through various methods, including:
- Direct interactions (when you provide information through forms, create an account, make a purchase, or contact us)
- Automated technologies (cookies, web beacons, pixel tags, and other tracking technologies)
- Third-party sources (payment processors, analytics providers, and social media platforms, where permitted by law)
3. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Sending transactional emails (order confirmations, shipping notifications)
- Providing information about products, services, and promotions (with your consent)
- Improving our website, products, and services
- Analyzing website usage and trends
- Detecting and preventing fraud
- Complying with legal obligations
4. Legal Basis for Processing
Under the UK GDPR and Data Protection Act 2018, we process your personal data based on one or more of the following legal grounds:
- Contractual necessity: To fulfill our contractual obligations to you, such as processing your order
- Legitimate interests: To pursue our legitimate business interests in a way that does not override your rights and freedoms
- Consent: When you have given us explicit consent to process your data for specific purposes
- Legal obligation: To comply with legal requirements
5. Disclosure of Your Information
We may share your information with:
- Service providers: Companies that help us operate our business (payment processors, shipping companies, IT providers)
- Business partners: Trusted third parties with whom we collaborate to offer products or services
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of business assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data
- Secure networks and firewalls
- Regular security assessments
- Access controls and staff training
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data
- Whether we can achieve those purposes through other means
- Legal requirements
8. Your Rights
Under UK data protection laws, you have several rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you
- Right to rectification: You can ask us to correct inaccurate or incomplete information
- Right to erasure: You can request that we delete your personal data in certain circumstances
- Right to restrict processing: You can ask us to restrict the processing of your data in certain circumstances
- Right to data portability: You can request to receive your data in a structured, commonly used format
- Right to object: You can object to our processing of your personal data in certain circumstances
- Rights related to automated decision-making: You have rights related to automated decision-making and profiling
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
9. International Data Transfers
We primarily store and process your data within the United Kingdom and European Economic Area (EEA). However, some of our service providers may be based outside these regions. When we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
- Countries with adequacy decisions
- Standard contractual clauses approved by the UK Information Commissioner's Office or European Commission
- Binding corporate rules
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete that information.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more information about how we use cookies, please see our Cookie Policy.
12. Marketing Communications
With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of these communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us using the details provided below
- Updating your preferences in your account settings
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed of our data practices.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
InterRiagg Center Ltd
42 Botanical Avenue
London, EC1A 1BB
United Kingdom
Email: [email protected]
Phone: +44 (0)20 7123 4567
15. Complaints
If you are not satisfied with our response to your concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: https://ico.org.uk